Privacy
We respect your privacy and personal information. No information or statistics about your visit to our site is released to anyone outside of our company. If you submit your email address, or other personal information, it will be protected and kept confidential. This information will only be used for the express purpose asked for at the time it is requested.If you have any concerns or questions about your privacy or personal information on this site, please email us at privacy@explorevip.com
Credit Card Safety
We will only ship airline tickets to the credit card billing address. Although this may present a slight inconvenience in some situations, it has proven successful in eliminating unauthorized use of credit cards.
Name on Reservations
All reservations must be made in the EXACT name of the person traveling - no nicknames. For international travel the name on the reservation must be EXACTLY as it appears on the traveler's passport.
Ticket Requests
All requests submitted, even if availability displays are provided, are requests only. Any requests that cannot be confirmed will receive notification by email.
When you make your reservation request, if an electronic ticket cannot be issued, a paper ticket will be issued and shipped via DHL, FEDEX or USPS Express Service. The only time a paper ticket will be issued is if an electronic ticket is not available. See below for delivery details.
Ticket Purchase Restrictions
The following restrictions will apply:
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All ticket purchases are final and cannot be cancelled, refunded, exchanged, or transferred.
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Ticket exchanges can seldom be made and will always incur substantial penalties, which may exceed the original cost of the ticket purchased.
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In most cases, upgrades standbys will not be permitted.
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Many of our discounted tickets do not allow for Frequent Flyer Mileage Accrual.
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Seat assignments will be made at the airport on the day of departure or by contacting the airline directly.
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Tickets will not be sold to unaccompanied minors age 18 and under. Tickets may be purchased for minors age 18 and under; however, they must be accompanied by an adult when traveling.
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U.S. Billing and Delivery addresses are required.
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We reserve the right to cancel requests for High Security Risk Areas.
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All customers are advised to know the entry requirements for the country(ies) to which they are traveling or entering. Reliable information regarding international travel can be found at travel.state.gov.
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Vacations In Paradise sale of tickets to you does not imply any guarantee of passenger's ability to enter the country of destination. Traveler understands that Vacations In Paradise takes no responsibility for determining passenger eligibility to enter any specific country.
Shipping
By placing an order, the customer accepts the following shipping terms:
All paper tickets must be shipped within the domestic United States. Tickets will be shipped via DHL 2 Day Delivery. A $15.00 USD per ticket delivery fee applies. A $25.00 USD service charge will be assessed for overnight delivery within the continental United States. The charge to Alaska or Hawaii will be $25.00 USD for 2-day delivery and $30.00 USD for overnight delivery (when available). The charge will appear on your statement from Vacations In Paradise.
Tickets can only be shipped to the Billing address of the credit card holder on whose card the ticket was purchased. We are unable to ship to A.P.O. or F.P.O. addresses, and no C.O.D orders can be accepted. If you wish to have your tickets mailed to a P.O. Box you will be charged an additional $22.00 USD. If you wish to have your tickets mailed to an address other than the billing address of the credit card you may fax you request to our credit department at 800-993-5469, along with a legible photocopy (front and back) of both your credit card and drivers license (or passport), your credit card billing address, your day and evening phone numbers, and your company name and address. A $10 processing fee applies and approval takes one (1) business day. If the delivery information you provide is incorrect you will be charged an additional $26.00 USD ($13.00 USD for DHL to return the ticket and $13.00 USD for Vacations In Paradise to send the ticket to the correct address)for the delivery of your package.
In order to ensure delivery of your International tickets prior to your departure, we cannot accept bookings for travel within 5 business days of departure date.
Payment and Sales Tax
Vacations In Paradise accepts Discover, American Express, Visa, MasterCard, and e-check for all purchases. All payments must be in US Dollars. Current billing address and phone information must be included with every order. Sales Tax will be charged on certain products depending on the shipping address as required by law. Due to the terms and conditions of our various airline contracts, multiple charges may appear on your credit card statement, however the total amount quoted online when you agree to your purchase will be the total amount charged to the credit card. Cancellation, change fees, and shipping fees will be additional.
Modification
Vacations In Paradise may at any time modify these terms and conditions and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use. Accordingly, you agree to review these terms and conditions periodically, and your continued access, use and/or posting on this site shall be deemed your acceptance of the changed terms, conditions and notices